Sitecore Engineer
@ Allstate

The Sitecore Engineer typically provides expertise across all major functions in their area(s) of the business and delivers product features utilizing vended software, particularly ERP applications, by applying knowledge of the application’s functionality and client business processes. The role creates technical and process designs and configures vendor software for new or existing complex enterprise-wide and business-unit applications and maintenance efforts. The Sitecore Engineer is also aware of vendor feature roadmaps and understands how to navigate support processes and developer groups to gain insight and influence future direction.

Key Responsibilities

• Develop overall product planning by contributing to/creating stories for complex features in areas of responsibility, including guiding the story development for other team members who may be learning

• Organize, lead and finalize feature review sessions for complex business issues/requirements and document resulting decisions; provide coaching to newer team members on their features and delivery

• Create the functional design, leveraging moderate technical skills, to address complex business processes or issues or to address the requirements of a set of product features

• Configure or develop within vendor software; review and verify operation of new vendor release features. Leverage vendor defect resolution procedures and support tools to resolve issues.

• Provide training for other team members and users; assist in developing team bench strength

• Use knowledge of integrated requirements to evaluate proposed software products in line with strategic corporate and vendor direction

• Support the planning, conduct, and review of module and integration testing for all but the most complex projects

• Manage the issues and blockers for assigned features and product stories

• In partnership with the business groups and technical teams, provide knowledge and support for resolving technology issues in multiple areas of the business; acknowledged as a subject matter expert in multiple processes and applications

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 5 or more years of experience (Preferred)

Supervisory Responsibilities

• This job does not have supervisory duties.

Education & Experience (in lieu)

• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.