Program Manager, Human Data
@ OpenAI

As a Program Manager (PGM) in the Human Data team you will partner with our research teams, operations and engineering to execute complex programs for collecting high-quality data. You will be a key interface between our external vendors and AI trainers, ensuring human data campaigns are successfully completed. Your work will play a key role in enabling OpenAI to train safe models that will land in the real world.

In this role, you will:

• Work in a high velocity environment, where the outcome of your work will have a direct impact on the models that OpenAI deploy in the real world.
• Work closely with external vendors, trainers and internal researchers to collect, review, and deliver high-quality data.
• Gather requirements, write instructions, define success criteria, and calibrate the AI trainers.
• Use internal tooling to assess labeled data and provide feedback to AI trainers.
• Think critically and share recommendations on tooling and process improvements, optimizing for quality, throughput, and AI trainer experience.

You’ll thrive in this role if:

• You thrive in dynamic environments. You are comfortable navigating ambiguity, managing shifting priorities, and adapting to fast-paced changes without missing a beat.
• You’re curious about AI, LLMs, Agents. While not required, an interest or background in these areas will help you connect the dots in our broader mission.
• You have a can-do attitude. You don’t shy away from rolling up your sleeves and tackling the "grunt work" with the same enthusiasm as high-visibility tasks.
• You’re an excellent communicator. You love bringing people together, fostering collaboration, and providing clarity in complex situations.
• You are resilient and flexible. Setbacks don’t rattle you. You bounce back quickly, adjust strategies as needed, and maintain a positive, solution-oriented mindset.
• You’re super organized amidst chaos. Even when things are moving quickly, you keep track of details, manage competing demands, and bring structure to complexity.
• You enjoy operational work. While you might have an interest in broader topics like safety, you find satisfaction in executing operational tasks efficiently and effectively.
• You have a knack for data. You've gone beyond basic data annotation and have hands-on experience with data analytics, using insights to inform decisions and improve processes.
• You’re energized by start-up environments. If you enjoy the hustle, resourcefulness, and rapid iteration typical of start-ups, you’ll feel right at home.
• You have some relevant experience. Ideally, you have at least 1-2 years of relevant experience and are eager to grow within a role that challenges and develops your skills.