Chief Product Officer, Distribution
@ Liberty Mutual Insurance

Collaborates with business and technology stakeholders to enable execution of end-to-end delivery plan across foundational distribution capabilities across GRS. Responsible for translating Distribution domain-level business objectives (e.g., increase efficiency through an improved broker and customer portal experience) into agile product strategies through a deep understanding of end-to-end distribution lifecycle management. Responsible for ensuring stakeholder satisfaction and overall progress against strategic objectives using agile methodology.

Develops and executes product strategies and roadmaps to support digital capabilities such as broker onboarding, customer / broker account management, relationship management, customer / broker domain analytics in partnership with other domain and portfolio leaders. Deeply understands the businesses that comprise GRS, their go-to-market strategies, their common opportunities to leverage scale, and their unique differences that are required to win in local markets.

Translates the voice of customer (from both broker and consumer perspective) and works closely with business units to take business strategy and translate into product strategies to support overall business objectives. Represents the business by communicating the product vision broadly and effectively to key stakeholders and Sr. Management. Prioritizes and allocates investment across products and ensures sufficient resources.

Owns the overall product backlog across the Distribution domain and provides guidance to product owners on the teams that comprise the complete effort. Uses the overall backlog to coordinate the work of product teams, through each team`s product owner. Functions as the final arbiter at the agile product level to order work and accepts the final release plan. Manages final escalation on trade-offs across the product domain, provides customer-oriented feedback on product and feature demos for product teams.

Provides leadership to agile product teams and has direct managerial responsibilities for Product Owners. Defines objectives and development plans in alignment with IT and business objectives. Manages team to achieve business results. Champions agile development methodology transformation across the company through contribution to agile education initiatives and communicating agile principles to executive audiences. Monitors the application of agile principles across product teams. Leads a team of about 40 FTEs globally.